About us
Our boutique communications agency came into being at the end of the last century. Wow that makes us sound old!
What it really means is that our combined 30+ years of communications across many industries can put your mind at ease. We truly have been there and done that – so you know that the depth of experience plus constant professional development means we can jump in and start solving challenges immediately.
Because we’ve worked across the full communications spectrum, we can deliver top-notch expertise in these three broad areas:
Be ready.
Issues Management & Crisis Communications
From internal to external, media to social media, and stakeholders to shareholders, we know how to prepare and respond.
We’re here to help if:
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A situation happens and you don’t have confident expertise in-house
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You need an extra resource as it’s just too much to handle
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An external trusted perspective would be really valuable
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You’re ready to tackle a proactive approach to risk and crisis communications
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The outdated emergency plan binder on the shelf is keeping you up at night
And we’re building on-demand expert content to get small and medium-sized organizations on the right track. Check our early offerings and come back to see much more coming by fall 2025.
Be strategic.
Strategic Communication Planning & Audits
No communications professional or team should be static. We are all on a journey to maintain or grow value as a strategic business function.
We’re here to help if:
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Your communication is stuck in a rut and you’re not sure it’s doing its job – a review or audit will bring light to what’s working and what’s not
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The communications team doesn’t have an annual or ongoing plan that aligns with business direction – we’ll guide you to build one that gives team members confidence in the value of their contributions
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The tools you’re using are out of date and not meeting the needs of multi-generational employees, stakeholders or customers
Be effective.
Interim & Fractional Communications Leadership
It’s a beautiful thing when communications teams are well-resourced and run like a well-oiled machine. If you’re wrestling with any part of that complex puzzle, our external perspective can bring clarity and relief.
We can help if you need:
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To build a communications function from the ground up—whether you’re ready to bring it in-house or have never had formal communications before
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A fresh look at your team’s effectiveness and structure, through an informal or formal review with recommendations
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Interim leadership or senior expertise to fill a key vacancy
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Coaching for communications leaders facing complex challenges
Our network
Part of a vetted international network of top-tier communications consultants, specializing in strategic communications.
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Proud member of the International Association of Business Communicators (IABC), a global network of professionals advancing the practice of strategic communication.
Founder & Principal
Jacquelynn Twarzynski
Principal
I’m a communications generalist with deep experience in key specialties like crisis and issues management, strategic planning, and leadership. I’ve built my skills across sectors, roles, and challenges—on the ground and at the helm.
Want the full story? Connect with me on LinkedIn.
Stay in the know
Subscribe to our newsletter coming fall 2025 for expert tips, insights, and updates on crisis communications, issues management, and strategic messaging—delivered straight to your inbox.