About Us
Our boutique communications agency was founded at the close of the last century – yes, that might make us sound a bit vintage!
But what really matters is our hands-on experience across many industries and our ability to bring in the right experts whenever a project calls for specialized skills or extra support.
We’ve truly been there and done that, and we continuously explore fresh ideas and emerging trends across the communications landscape.
This commitment keeps us sharp and ready to deliver innovative strategies and perspectives tailored to your needs.
With experience spanning the full communications spectrum, we offer top-notch expertise in three core areas:
Be ready.
Issues Management & Crisis Communications
From internal to external, media to social media, and stakeholders to shareholders, we know how to prepare and respond.
We’re here to help if:
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A situation happens and you don’t have confident expertise in-house
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You need an extra resource as it’s just too much to handle
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An external trusted perspective would be really valuable
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You’re ready to tackle a proactive approach to risk and crisis communications
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The outdated emergency plan binder on the shelf is keeping you up at night
And we’re building on-demand expert content to get small and medium-sized organizations on the right track. Check our early offerings and come back to see much more coming in the latter half of 2025.
Be strategic.
Strategic Communication Planning & Audits
No communications professional or team should be static. We are all on a journey to maintain or grow value as a strategic business function.
We’re here to help if:
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Your communication is stuck in a rut and you’re not sure it’s doing its job – a review or audit will bring light to what’s working and what’s not
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The communications team doesn’t have an annual or ongoing plan that aligns with business direction – we’ll guide you to build one that gives team members confidence in the value of their contributions
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The tools you’re using are out of date and not meeting the needs of multi-generational employees, stakeholders or customers
Be effective.
Interim & Fractional Communications Leadership
It’s a beautiful thing when communications teams are well-resourced and run like a well-oiled machine. If you’re wrestling with any part of that complex puzzle, our external perspective can bring clarity and relief.
We can help if you need:
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To build a communications function from the ground up—whether you’re ready to bring it in-house or have never had formal communications before
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A fresh look at your team’s effectiveness and structure, through an informal or formal review with recommendations
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Interim leadership or senior expertise to fill a key vacancy
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Coaching for communications leaders facing complex challenges
Our network
Part of a vetted international network of top-tier communications consultants, specializing in strategic communications.
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Proud member of the International Association of Business Communicators (IABC), a global network of professionals advancing the practice of strategic communication.
Founder & Principal
Jacquelynn Twarzynski
Principal Consultant
I'm a communications strategist who thrives in the spaces where complexity meets consequence.
Over two decades, I've guided organizations through their most challenging moments - from health system transformations and energy sector controversies to campus crises and corporate mergers.
Whether I'm developing crisis response plans for major institutions, leading teams through massive change initiatives, or helping C-suite executives navigate reputational minefields, I bring the same approach: strategic thinking grounded in real-world execution.
My expertise spans crisis and issues management, strategic planning, and team leadership, but what sets me apart is my ability to see around corners and build communication strategies that work under pressure.
I've been the interim leader stepping into chaos, the consultant called when stakes are highest, and the instructor developing the next generation of communicators.
Check out our practical collection of resources - or reach out to learn how strategic communication can move your organization forward.
Want the full story? Connect with me on LinkedIn.
Stay in the know
Subscribe to our newsletter coming fall 2025 for expert tips, insights, and updates on crisis communications, issues management, and strategic messaging—delivered straight to your inbox.